Solving an issue that has been causing some kind of problem for the team members is one of the important roles of a leader. A leader should be a quality patience and understand the problems of the teammates and guide them through. A leader cannot decide to step back and leave it to the team and just go. Lack of openness and kindness can be one of the reasons for the team members to lose trust in the leader.
A leader cannot be a personality one can just be a leader but it just makes the team members view he/her as a Leader. Inculcating the ideal of empathy and compassion to the team members is not only important but provides a healthy work environment. The leader is the only reason that can keep the teamwork in a proper mechanism. The healthy mechanism of the team should be one of the priorities of the team. Leading the team in a way that makes the team prepared for any circumstances.
Leaders and CEO like Satya Nadella have connotated that the power of having empathy is connected not only with caring about people but also to designing of thinking which fosters customer care. Leaders who reach out to all the areas of like and work. They should hope the team is motivated to do their daily work. They should manage the points of conflict.
Leaders are not meant to be the only problem solvers but they should be able to find ways that can find smooth ways to smoothen the path for the people or customers. Pointing out the potential obstacles that may arise in the future and finding ways to solve or remove them by discussing them as well as assigning roles to the team members can be one of the important signs of the leader. The leader should have the ability to understand the customer needs as a whole and guide the team in fulfilling that dream. They should wire, need, and pace of people accordingly. The leader should know their team properly, their strengths, and the challenges they face. The leader should have the best vision for their team.
Having cognitive empathy is importantly based on an understanding of someone’s cognitive understanding of someone’s perspective. Cognitive empathy mostly talks about having a good understanding. Engaging empathically with the employees understanding their mindsets and frustration being pulled into an emotionally overwhelming situation.
A completely empathetic leader can be very inclusive. Leaders help them find the environment that works best for them. A leader who has the capability to understand that everyone in the team has the same way of handling the situation. The leader should take time in understanding the plus points and strengths of each team member along with their weakness.
A leader should as a whole make the members of the team feel safe. Safety here refers to the psychological safe where the leaders understand how the work pressure the team members can handle. Helping team members allows them to show their authentic sleeves. Empathy as leadership skills is the greatest investment one can do oneself.